Returns & Exchanges
At Tempest, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused and original-packaged items. Whether you need a different size or a full refund, our team is dedicated to making your exchange process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include all tags, manuals, and promotional inserts.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing